Artiligence Healthcare Consultants

Artiligence Healthcare Consultants

Life throws us many challenges which may seem intolerable at that moment, but when we take a deeper look we find a reason to carry on. If your quest is to emerge as a champion and taste success, then you shouldn’t shy away from the challenges; rather face them with courage and passion. This is because the ingredients for becoming a champion are embedded and encrypted in those pressing challenges. Zelia Quadros, Founder & CEO of Artiligence – a full-service healthcare advertising agency – strongly believes that winners are not people who never fail, but people who never quit. Her story is as common as any other women except for the inner drive that led her to come back with a bang as one of the most inspirational women entrepreneurs in the healthcare industry. Zelia embraced motherhood at the peak of her marketing career when she was handling top-notch brands in Indian health segment. She even turned down the subdued roles offered to bounce back post maternity. Zelia didn’t want to compromise on her motherhood and had to prioritize between her family and a demanding career that wanted her to travel extensively. Thus, to spend quality time with her growing son and a newborn baby girl, she quit her dream job as a marketing professional and started freelancing for a creative studio. Scheduling meetings in the afternoon and working late hours in the night, she could do justice to both – being a full-time mother and a passionate copywriter.

A few time later, Zelia found her ‘Aha’ moment when one of her ideas clicked and brought 10 more new clients to the creative studio. This not only made her strong but also gave her the much-needed push to take the leap of starting her own dream venture – Artiligence. The company was established in the year 2011 with just one employee, a home PC and a Director down with typhoid and most importantly tonnes of aspiration and ambition. Slowly and steadily Artiligence grew by length, breadth, and width, by strength and by word of mouth for the distinguished work it was offering in the pharma realm. Zelia and her well-knitted team enhanced the verticals of Artiligence into MICE (Meetings, Incentives, Conferencing and Exhibitions), as also in the digital domain. Today, the enterprise has grown profoundly into a big family and is at ArtHome (Santacruz), a cool contemporary set-up for creative eccentrics and like-minded folks.

About Zelia’s Brainchild

Artiligence is a full-fledged specialized health and wellness communications agency that brings to table ground-breaking concepts firmly backed by the solid science of the product. As a brand partner, Zelia and her team make sure of cutting-edge HCP interactions with its eclectic Digital and AV team on board. The company’s proven mettle lies in understanding the ‘Why’ factor. Zelia affirms, “In a segment where all your competitors are talking about the same therapy/molecule, you need to shatter the stereotype to matter. We understand the science and we have the ability to express the same creatively. To add on, we know our accountability to catalyze a difference to the society. From research to responsibility, when things are in place, there’s hardly any chance of a ramshackle ladder in your growth prospects.”

As the industry is governed under stringent norms laid down by MCI, DCGI and other regulatory bodies, Artiligence leaves no stone unturned to leave its mark. The need of the hour lies in bringing to table promotional tools that have the power to keep HCPs glued to the brand with the creative communications without compromising on the science of it all. And Artiligence precisely does that for its prospects. “Given, the prospects for us are not the end-users; instead they are the influencers, who take it forward to the patients. Thus the messaging really needs to be strong to surge through the chain and flow in the form of gain in prescriptions. Team Artiligence gets the right mix taking cue from the HCPs, matching the best suited patient profiles for a said molecule, bearing in mind the regulatory aspects. Mainline advertising aims to draw eyeballs whereas we as healthcare consultants take the plunge into the anatomy of the eye and then capture the attention of the audience,” she adds.

For instance, when the medical team starts working on a molecule, they dive deeper to get all its facts done starting from the anatomy to the epidemiology of the disease to which the molecule caters to. This is ably accompanied by extensive secondary research, dipstick study with HCPs/patients/caregivers/retailers/FF depending on the brand and its requirement. It’s then taken to the creative team that cracks the the brief and renders the science with a unique & fresh take. Artiligence chalks out an all-inclusive plan benefitting all its stakeholders with a wide range of inputs and collaterals. From comprehensive prop detailing to apps to gimmicks to digital platforms, the company encompasses a broad spectrum of communication solutions across all media and platforms under the sun. If the product features aren’t strong, Artiligence goes a step further as a product partner to the client. They work closely with their product management team to develop a strong strategic plan.

Zelia’s Journey from Turmoil to Triumph

Zelia began her career with a field job in the year 2000. Her professional life was like that of a retired hurt batsman. Breaks were so frequent that work happened only in breaks. She even suffered from a head injury and was on a year-long sabbatical. The only thing that was constant was and is her never-say-die attitude which made her bounce back with a bang. She pursued her MBA when her son was barely two months old and made her debut again after a hiatus into the pharma world. “I didn’t imagine myself here back then but somewhere I knew that I would make it. I had to learn to be a builder. There was no forefather to guide or take me along. A job was the point. Business was never in my mind. Destiny had different plans possibly to turn me into an entrepreneur. But then I knew that I have all that it takes to be the One”, says a proud Zelia.

Zelia with no background in her chosen entrepreneurship and being an emotionally driven personality, sticking to honesty & integrity and coming from a middle-class family has not only managed to overcome knowledge and industry understanding barriers but also showed the world how to do business. She firmly believes in being a transparent human being rather than a manipulative one. Work is the only thing that matters and she knows that work speaks for itself. The bravest moment for Zelia and her team was how they fought back the sabotage by competitors. Those made her bold and more powerful. Today, the conviction, the integrity, and the work bagged Artiligence the ‘Healthcare Agency of the Year 2017’ at the Big Bang Awards. “I started with the intention to maintain a perfect balance between work and life responsibilities. Now that my children have grown up they understand that they aren’t two but three. Unless your family understands your passion and supports you, the journey is bound to be all the more difficult. It would have definitely been a tough call for my husband to quit his banking career and stand by me in taking Artiligence a notch higher,” asserts Zelia.

A Piece of Advice

Zelia strongly endorses the thought – ‘Being woman is strength’. She will never buy the point of using womanhood or rather misusing it by playing the woman card. And of course, the ‘L’ formula that is ‘Life Long Learning’. She also believes that one should definitely make mistakes. For Zelia, failure is not falling down, it is not getting up again. She adds, “We will grow and reach heights in life; however we should always try to stick to our core values, be grounded and remember the start of it all. There is a hidden entrepreneur in each one of us. One just has to wake him/her up from the slumber. Excuses will take us nowhere.”

A Roadmap to the Future

Zelia and her team understand health care, crack ground-breaking concepts and know their responsibilities. Apart from bolstering clientele communications, the team also works in the areas of spreading awareness on health and wellness front. The team is also looking forward to creating a well-informed demography by working pro bono on concerning conditions of Rheumatoid Arthritis, Cervical Cancer, Haemophilia and many more.

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